Our company was founded in 1998, with offices in Amarillo, Lubbock, Odessa. Our goal is to provide your home or business with professionalism, quality and most important integrity. We understand that each client is as unique as the home they live in. Their needs and concerns when it comes to a security system for their family will be just as unique.
Highlights and features
- Business Security, Home Security
Services
Home Security
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We understand that the customers have to be involved when it comes to the decision on their family's safety. Our trained staff will consult with you on how the system works, how different security devices may or may not suit your family, at which time you will be able to make a consciences decision on the Alarm System that is right for you and with in your budget.
CCTV
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Digital Video is continuing to be one of the fastest growing markets in the security industry. We pride ourselves on keeping up with the latest technology whether that is indoor or outdoor cameras, infra red night vision, DVR's or new high definition monitors. Our constant communication with our vendors keeps our company up to date with all the cutting edge video surveillance equipment.
Access Control
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Videos
Interactive System
Interactive System
Essential Security System
Essential Security System
Reviews (13)
Brianne Bartels
Feb 16, 2022
Sue Gore
Feb 14, 2022
Vanessa Gomez
Nov 15, 2021
My family has been experiencing repeated break-ins and so we finally got a security system installed. 1st Alarm had the best competitive price in town and the best customizable service options available. Tony offers great customer service and is so wonderful to work with! He really spent the time to explain what our options are and carefully walked us through learning how to operate the system. I couldn't be more happy with 1st Alarm and Tony! Thank you so much for everything!
True Title
Sep 29, 2021
Jo Anna Harvey
Jul 25, 2021
Brandon Baker
Apr 20, 2021
Hilary Diaz
Jan 24, 2021
Top notch Customer Service. They were very informative on all of their equipment, took their time to explain all features, and explained thoroughly what would be best for our home. They were very patient with my husband and I when we needed time to discuss where we wanted the equipment. They are very professional and provided their professional opinion to help ensure our home was safe and looked great aesthetically with the equipment. Highly Recommend!
Casey Saiz
Dec 28, 2020
Linda Garcia
Jun 17, 2020
Lynda U.
Nov 05, 2019
If I could give zero stars, I would. I met with a 1st Alarm rep and got the price, etc for installation. They said that they'd install the next week--nothing. I waited 3 weeks, nothing. I called back. The man said he'd call the next day. Nothing. I waited 2 more weeks, called back and again he said he'd call Monday.still nothing. I've wasted over a month. With this kind of service, I'm surprised they have customers!
Michael Seefeldt
Mar 24, 2019
This was our second time working with 1st Alarm and I knew our experience would be great. Tony and Steve did an awesome job making sure that everything was taken care of properly. They took extra time explaining all of the systems and apps used to monitor our security system. They continued to follow up after the installation and even stopped by to clean our cameras! Great company and highly recommended.
Alyce T.
Sep 22, 2015
My husband and I live on a busy corner and decided we needed a security system. After doing lots of research my husband and I decided to go with 1st Alarm. I'm SO GLAD we did! We called to set up an appointment and were offered a slot the following morning. We were kindly greeted by Justin, the installation technician. Justin and his partner conducted a complete walk through of our 1200 sqft home and offered suggestions on where to put motion sensors, door and window monitors, and signs/stickers. I'm not sure what you're used to but I was very impressed with the door sensors. Justin and his partner drilled a hole about the size of a nickle into the inside frame of our front and back door and inserted a sensor.
His partner came through with a vacuum to clean up the wood shavings from the door. There are no wires or cords to fuss with or visible sensors on top of the door, but a small sensor on the inside of the door that you can only see, if you're really looking for it. Justin also told us where the best place to put our motion sensor and window monitors as well.
One of the coolest things is the pad to control everything. It literally looks like an iPad. It is very user friendly and looks awesome! We also received two key fobs to secure our home while we are away and enter when we return without setting the alarm off. Moving on to the prices. The website has different packages you can choose to fit your needs.
Our entire package was $45.00/ month for three years and there was a $69.00 installation fee. This included door sensors, window sensors, motion detector, 2 key fobs, 2 signs, a sheet of window stickers, and installation. I think this is a very reasonable deal for our piece of mind and sense of safety. I loved the customer service offered, and how well everything works. It is fast, efficient, and effective.
His partner came through with a vacuum to clean up the wood shavings from the door. There are no wires or cords to fuss with or visible sensors on top of the door, but a small sensor on the inside of the door that you can only see, if you're really looking for it. Justin also told us where the best place to put our motion sensor and window monitors as well.
One of the coolest things is the pad to control everything. It literally looks like an iPad. It is very user friendly and looks awesome! We also received two key fobs to secure our home while we are away and enter when we return without setting the alarm off. Moving on to the prices. The website has different packages you can choose to fit your needs.
Our entire package was $45.00/ month for three years and there was a $69.00 installation fee. This included door sensors, window sensors, motion detector, 2 key fobs, 2 signs, a sheet of window stickers, and installation. I think this is a very reasonable deal for our piece of mind and sense of safety. I loved the customer service offered, and how well everything works. It is fast, efficient, and effective.
David K.
Apr 05, 2015