Absolute Protection Team

The ONLY reason I am still with this company is because their service tech, Rick, is excellent. Since the company was, in effect, moved to Kentucky, one only gets some random person when the company is called. Half the time, only half the message is really understood and acted upon. That's why I only give them a 3 star rating. if possible, I would give them a 2.5 star.

Just got my latest bill to replace a battery that I was told was replaced a year ago. Yet, I'm charged a $75 service fee and then $49 for a battery that is way more than one can buy elsewhere.

I would highly recommend Absolute Protection for any security, video, fire, or access control needs!

Always courteous and is able to help me with any systems challenges or training. Would recommend them to everyone needing security, fire safety or video. Great company!

I have had Absolute for about 8 years and still do just because I have spent too much on equipment to walk away. I hired them to install cameras and they completely ripped me off selling me old outdated cameras that only work on old Internet Explorer. Don't give motion alerts and no sound. Messed with me for 6 months believing they could hook up sound and updates only to find out the cameras don't support it. Thousands of dollars for cameras that have less features than an 80 dollar Blink or a Ring. Don't waste your time, find someone else.

Absolute Protection Team provides SERVICE and not just products. They do everything for you so you don't have to guess and their security professionals work with you to make sure you're SAFE. I would recommend to anyone needing home or business security in the Florida area. GREAT company!

Fabulous work! The previous owner of my house never gave the code but what a great team they are! They came right away to disconnect the system Thank you so much

Have at all times thru the years worked with us for our changing needs.

Very knowledgeable, but after 30 minutes of discussion and property evaluation there was no follow-up, up to a week later, and even after a phone call I placed with respect to the same. Wasted my time. Best of luck.

Great to find a local family owned company in this industry. My last company was monitoring me from the mid-West somewhere and to get service was forever. Absolute Protection answered all of my questions and were extremely professional with the whole process of securing my home.

I wish I had searched Yelp to find a security monitoring service. I might have seen K.S. review and never signed up with Absolute Protection. I had the same experience. The salesman had me initial and sign the contact with no mention of the three year term. I had never used a security monitoring service but I took a contract that would have me out of town for six moths to a year so I decided to start having our alarm system monitored.

My wife would be here alone while I was gone and she said she would feel safer having the system monitored. As it turned out she stopped using the system because of false alarms. When I returned I called Absolute Protection to cancel the service and that is when I learned about the 3 year term. The contact also requires a written notice, 30 days in advance by certified letter.

There is also a clause which allows them to increase the price by up to 9% after the first year. They haven't done this but it is another clause that was not mentioned when I signed up. CAVEAT EMPTOR!

I just moved to the area and they were the best quality of service, timeliness, and very close to the most cost effective. They weren't the cheapest but definitely was worth the couple extra dollaars per month over the other companies I interviewed for monitoring service.