Affiliated Customer Service, Inc Downers Grove, IL

Since 1983, Affiliated Customer Service, Inc. has been the company of choice among the companies in Southern Wisconsin and the Chicago metropolitan area. We have established a positive reputation in our industry because of our determination to have a job well done and commitment to customers.

We take pride in the fact that after decades of being in this industry, our clientele still continues to grow in number. The reason for our success is a combination of our highly trained technicians and our focus on customer service. Our certified and highly trained technicians go the extra mile to ensure that your fire alarm systems are working properly and to spare you from problems that might happen in the future.

Whether you are covered by a Preventative Maintenance Agreement Contract or simply call us in an emergency, you can be assured that you will be serviced by qualified technicians. Our technicians are N.I.C.E.T. certified and follow NFPA Fire Code & Life Safety Code specifications according to local municipal code. You can also take comfort knowing that you are being serviced by a U.L. Certified company.
  • Alarm Monitoring
  • Business Security
  • Fire Alarms
  • Home Security
  • Installation
  • Life Safety
Contact Information
Phone Number (630) 434-7900
City Downers Grove, IL
Zip Code 60515
Address 1441 Branding Ave Ste 260
Send an Inquiry
Products and Services
Preventive Maintenance Agreements
Our Preventive Maintenance Programs provide inspections, testing and repairs of your Life Safety Systems at regular intervals. This ensures:

- Peak performance of your system
- Minimal equipment repair interruptions
- Code & coverage specifications are met
- Testing and service is done at your convenience

We coordinate with our Valued Partners:
- Sprinkler Systems
- Fire Pump Tests
- Hood/Range Systems
- Extinguisher Inspections

An Affiliated salesperson will work with you to customize a unique Preventive Maintenance Program that is right for you. A number of options are available.
Affiliated can complete a thorough inspection of your fire alarm system using specialized equipment. Testing includes all connected field devices, the fire alarm control panel, city tie connection, battery analysis, auxiliary functions, elevator recall and many more features of your fire alarm system. We are able to test all types of systems, regardless of manufacturer.
Deficiencies found during testing? Affiliated will follow up on all necessary repairs to ensure your system is functioning properly. After testing has been completed, you will receive notification of all deficiencies found by inspectors. Pending approval by the customer, repairs can be scheduled or a quote can be generated. You, the customer, are in control. Testing is the first step. Completion of the deficiency repairs are equally as important and Affiliated is here to assist you every step of the way.
Getting your system installed correctly and certified without hassle is reason enough to choose Affiliated. We work proactively with electrical engineers, general contractors and electrical contractors to mesh the needs of the end user with code requirements.
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