Connect One Security Houston, TX

Rated Average
Rated Average from 2 reviews
Since 1989, we have provided safety to over 200 Thousand Texas families. A home alarm system is the best solution for a homeowner's peace of mind. For your family's security and peace of mind, We have developed a partnership with ADT Home Security Services to provide all your monitoring and service needs.

Because of the powerful relationship of these two companies, there is no better home and business monitoring service in the country. The result is the best personalized, convenient and reliable monitored protection for your family, home, and business.

We perform background checks and does drug tests on all of our employees. When the technician arrives, he/she will be in a professional, Connect One Security uniform and driving a Connect One branded and owned vehicle. We go above and beyond to make sure that our staff are people that you would not mind having in your home.
  • Alarm Monitoring
  • Business Security
  • Home Security
  • Installation
Contact Information
Website
Phone Number (713) 470-6594
City Houston, TX
Zip Code 77043
Address 10750 Hammerly Blvd Ste 100
Professional Associations and Certifications
  • ADT Authorized Dealer
  • Better Business Bureau
ADT Authorized DealerBetter Business Bureau
Reviews and Testimonials
Rated Average (3 of 5) from 2 reviews
  Testimonial by Victor S
I'm very happy to know the security service I've picked to secure my family is not some 'all-talk, no action' company. The important thing is that I now feel my family will be safe. It's really not just about the money. So now I would like to thank you for helping me. You are a God send! Please let all those involved my deep appreciation for being on top of things. This is what I wanted to be able to tell people when asked about my security service
  Stay away from this company!!!
by Curt McKinley from Houston
Nov 21, 2017
The only reason I am giving them one star is that I'm not able to give them zero. I am selling my home and leaving Houston, and I called Connect One to cancel my monitoring. I was informed that my three year contract had expired about a month previously and they had auto-renewed my contract for a year. This without any communication from them (e-mail, US mail, or phone call) at any point to notify me of their upcoming "renewal"). I would be perfectly willing to pay them 30 or possibly even 60 days to end my monitoring, and spoke with Bryan Fish, Customer Support Manager about this (customer support, that's a howler there).

All I could get out of Bryan was "my hands are tied" and "it was on the contract you signed" over and over like a broken record. I wouldn't actually know, because the contract that I signed is actually in a box in a self storage unit right now. While their business practices may be legal, they are unethical, and I would recommend that everyone avoid them like the plague. If you are unfortunate enough to get into a business relationship with them, good luck to you. You'll need it!
I don't recommend this business
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