We are a family owned and operated business that has been providing superior protection, rapid response, and professional quality service throughout RI and Southern Massachusetts for over 35 years. We pride ourselves on our reputation for providing exceptional service and personal customer care 24/7. By using the latest technologies available, we offer custom security systems specific to your needs and budget. We can develop an affordable, user friendly system that is right for your family or business. Let us protect what matters most to you!
Highlights and features
- Burglar Alarms, Business Security, Home Security, Video Surveillance
Services
CCTV
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Burglar Alarms
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Our state of the art detection systems are designed to meet each specific customers needs. From large commercial buildings to single family homes, we will custom design a system that is right for your security needs and budget. With our 24 hour central monitoring station, we will ensure rapid response on all alarms.
Reviews (7) Douglas Monieson
Mar 03, 2021
Mt Pleasant Alarms has changed hands several times in recent years. They no longer are interested in servicing Block Island but glad to collect the monthly monitoring fees. Cancelling service and only posting this to warn others that you are protecting your home with someone that cant be bothered to service existing clients
Joseph C.
May 18, 2020
Very disappointed with lack of service. Multiple calls unreturned! Tried for months to get someone to come out to repair system. Always ready to come and install equipment and systems but NOT there when problems come up. I stuck with this company for years. I've spent thousands on system including video surveillance sophisticated monitoring. Very ironic to depend on this company for security and to be left hanging with NONE!
Joe Ivone
Jun 08, 2019
Anthony Di Paolo
Oct 30, 2018
Stephen Gardner
Jun 17, 2018
Renee Charlton
Dec 10, 2017
Rhode Island Growers Coalition
Dec 05, 2016
Mount Pleasant came out and took a look at the job and gave us a quote that was a decent price so we told them to go ahead with the job. Upon completion of the job i did a walk through with the owner of the company son and expressed concern about how the windows that were broken into did not have sensors installed on them, he assured me that the motion detector in the room would pick up any movement that occured and that there wasnt a need for sensors (even though there were sensors from the previous system still remaining on the windows).
I didnt think much of it because hey, they are professionals right? They know this equipment better than me right? They arent trying to cut corners right? WRONG. Fast foreward 3 months, we have another break in. They break into the SAME window that they broke last time, were able to work through the broken window to unscrew the bars over the window from the inside and use a car jack to push the bars off the wall.
This whole process took over an hour and the motion sensor didnt go off! The alarm finally goes off after the thiefs gained access and rob us for another $14k worth of products before leaving. The next morning i wake up and check my cameras to see that someone broke in and my first thought is, why didnt the alarm go off? Why didnt i get a call? Well i did get a call.except they CALLED THE WRONG NUMBER!
We got in touch with Mount Pleasant and they read back the number which they had and i coulnt understand why they did t have the right one because i had the service contract right in front of me and it HAD THE RIGHT NUMBER on it! Unbeliveable! The owner of the company came by tge building to meet with my wife and see what went wrong today and he proceded to tell us that it wasnt his fault that the windows were not covered by the alarm and that if i wanted the windows alarmed i should have called him to ask for that, instead of telling his son who did the walk through with me and i signed the contract with-who clearly worked for the company as well.
We told the owner that we wanted him to cover the loss of our product because it was their fault that the windows werent protected and we didnt get a call to the right number when it mattered, his response was to try and sell us the sensors and to try to sell us more devices to protect the roof?!? Our response was that we wanted him to get his junk alarm system out of our building and we request a refund because we paid for the whole years worth of monitoring and the install up front, in cash all at once.
He refused and told me that i can remove the system if i want but im still responsible for the rest of the three year contract. He also blamed everybody under the sun for the lack of window sensors including myself, explainig that it was "a rushed job and wasnt taken seriously", (an actual quote from the owner) he told me that if i wanted window sensors i should have told HIM not his son-who handled the walk though, install, and contract.
I will be removing this garbage alarm system and going to install one with the company that handles our other properties as well as spreading the word about our expierence with this company. I hope this review finds its way to anybody considering hiring this incompetent company to safegaurd their property. What kind of alarm company doesnt call the right phone number when someone breaks in?
What kind of alarm company doesnt install window sensors on a job that just had a burgulary where the windows were smashed out? What kind of comapny blames the CUSTOMER for a rushed install and sloppy work? -MOUNT PLEASANT ALARMS thats who.
I didnt think much of it because hey, they are professionals right? They know this equipment better than me right? They arent trying to cut corners right? WRONG. Fast foreward 3 months, we have another break in. They break into the SAME window that they broke last time, were able to work through the broken window to unscrew the bars over the window from the inside and use a car jack to push the bars off the wall.
This whole process took over an hour and the motion sensor didnt go off! The alarm finally goes off after the thiefs gained access and rob us for another $14k worth of products before leaving. The next morning i wake up and check my cameras to see that someone broke in and my first thought is, why didnt the alarm go off? Why didnt i get a call? Well i did get a call.except they CALLED THE WRONG NUMBER!
We got in touch with Mount Pleasant and they read back the number which they had and i coulnt understand why they did t have the right one because i had the service contract right in front of me and it HAD THE RIGHT NUMBER on it! Unbeliveable! The owner of the company came by tge building to meet with my wife and see what went wrong today and he proceded to tell us that it wasnt his fault that the windows were not covered by the alarm and that if i wanted the windows alarmed i should have called him to ask for that, instead of telling his son who did the walk through with me and i signed the contract with-who clearly worked for the company as well.
We told the owner that we wanted him to cover the loss of our product because it was their fault that the windows werent protected and we didnt get a call to the right number when it mattered, his response was to try and sell us the sensors and to try to sell us more devices to protect the roof?!? Our response was that we wanted him to get his junk alarm system out of our building and we request a refund because we paid for the whole years worth of monitoring and the install up front, in cash all at once.
He refused and told me that i can remove the system if i want but im still responsible for the rest of the three year contract. He also blamed everybody under the sun for the lack of window sensors including myself, explainig that it was "a rushed job and wasnt taken seriously", (an actual quote from the owner) he told me that if i wanted window sensors i should have told HIM not his son-who handled the walk though, install, and contract.
I will be removing this garbage alarm system and going to install one with the company that handles our other properties as well as spreading the word about our expierence with this company. I hope this review finds its way to anybody considering hiring this incompetent company to safegaurd their property. What kind of alarm company doesnt call the right phone number when someone breaks in?
What kind of alarm company doesnt install window sensors on a job that just had a burgulary where the windows were smashed out? What kind of comapny blames the CUSTOMER for a rushed install and sloppy work? -MOUNT PLEASANT ALARMS thats who.
