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Stephens Electronics Stephens Electronics, Inc. is an Arkansas state licensed provider of Security, Access Control, Video Surveillance & Fire Alarm systems. Located in Hot Springs since 1992, we serve customers all over Arkansas with the great majority of our customers within a 100 mile radius of Hot Springs. Many of the devices we use in security systems are the same in both homes and businesses. The secret to a successful system installation is to know how and why to use each type of device.

While almost anyone can buy and sell security systems and call themselves security system experts, very few have the experience or technical expertise to back it up. Don't leave the safety of your home or business in the hands of the salesman with the "best pitch". The security you are purchasing as well as the financial investment you will be making deserve much more effort. Take the time to evaluate your options and most importantly investigate the track record of the company you choose!
Highlights and features
  • Access Control, Business Security, Fire Alarms, Home Security, Installation, Video Surveillance
Associations and certifications
  • Better Business Bureau
Services
Monitoring
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A First Alert Professional Security System is greatly enhanced when you add the benefits of central station monitoring. Every First Alert Professional Authorized Dealer can provide you with central monitoring services. At the central station, trained professionals are on duty 24 hours a day, seven days a week watching over your security system.
Surveillance
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We are proud to announce our affiliation with GeoVision PC based video recording systems. PC based video recording is more economical, easier to use, easier to manage and provides far better quality than ANY VHS tape based system that is currently offered!
Reviews (11)
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John
Jun 21, 2022
The first thing we knew we had to do when we took over 125 Oak was to make it more secure and safe for the Tennant's. We had over 10 companies come out and give us a bid on adding cameras as well as door access entry to the building. After Meeting with Craig from Stephens Electronics and walking the building, we knew right away they were the Team for the job. Stephens was not the lowest bid, but without a doubt, not only were they the most thorough with the Quotes and the only one to have us a quote the next day like they all promised, but the detail was Outstanding.

Throughout the entire process, to answering and returning calls and emails very quickly, to running the cable to the installation of the Hardware was a clean and professional job. It seemed like every time we threw them a curve ball, they were sitting there waiting for it. Kind of like they had done this before! When we were done, they presented us with a bill that had not changed at all from the original quote.

The only extra we paid were for the extra cameras we added during the process. Not only do we have a great Product but I know we have a team over at Stephens Electronics that will be there to support and help with any issues that arise. Craig, I cant thank you and your team enough for all of your hard work. Thanks, John
Richard Moses
Dec 09, 2020
We have worked with Craig and his team for over 10 years and have always received excellent service. Craig stays up to date on new technologies in the security arena and is very good at coming up with innovative solutions for any security issue. Office staff is very effective at relaying messages to ensure your issue gets the proper attention. I highly recommend Stephens Systems
Rose Schweikhart
Aug 13, 2020
I use Stephens for all my business and residential properties, camera, security, and fire alarm systems. Craig and his crew are friendly, knowledgeable, and prompt on every aspect of the job from system setup, installation, and technical support.
Cindy Clarkson
Mar 14, 2020
I am more than amazed at the timely manner, on a Sunday afternoon, no less, that Stephens Electronics was able to remotely make sure that our key fob accessible gym door was disabled so that no one was allowed to come into the gym until all of the broken glass was removed and the broken window was replaced. Even though the owner was 500 miles away, he got back to me after my initial call to the company about our predicament within 10 minutes, disengaged the door, and re-engaged the door within seconds of me contacting him that it was okay to re-engage. This isn't the first positive experience we've had with them but this was the most impressive I've seen. Wouldn't do business with any one else!
Greg Greeson
Nov 10, 2019
Stephens Systems continues to give our company GREAT service every time we call them. Our business relies on their team and we've never been disappointed.
Kathy Randel
Nov 01, 2019
St. Luke's Episcopal Church has been with Stephens for 18 years and we have been and are very pleased with the equipment and the service. Over the years we have had construction issues that effected our security system and Stephens was always available in a very timely fashion to assist us. We continue to rely on them as we have upgraded our security requirements over the years.
Cheryl Roorda
Mar 28, 2019
I own SQZBX Pizza Joint and Brewery in Hot Springs, and I have absolutely loved working with these folks. We tried several other security options, and none could touch this. These guys use the latest technology, everything I need is right on my phone, or at my fingertips if I need help. We have felt at ease knowing these guys are behind the top notch system we had installed. Great work, neat work, honest work.
Eric Vinson
Jan 03, 2019
Apparently they don't want any business since I can't seem to get anyone to call me back.
Brooks Clem
Oct 29, 2018
I have used Stephens Systems for our business and home alarm systems for many years. They are highly professional, prompt and really easy to do business with. One of the things I like best is their ablility to stay on the "cutting edge" with all the security system technology. They will also show up at your door with uniformed staff. The fact that they are "locally owned and operated" also is very important to me as well.
Ralph Williamson
Jul 29, 2017
Never had any issues with the system or monitoring. Needed service a few times and they follow thru as expected. Phone service is fine.
Adam Casteel
Aug 09, 2016
Stephens systems has been the very best in alarm systems. They monitor my business alarm so I could not feel more secure. Craig and Kathy are the best ever!