Rated 3.9 / 5 from 10 reviews
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Total Security Our staff has extensive experience in residential and commercial systems. No project is too large or too small, plus all of our work is covered by our comprehensive warranty. We use top-of-the-line equipment from nationally recognized manufacturers. Whether you're looking to protect a business, industrial facility, or your home, we will provide you with a custom installation combined with unsurpassed service at a very competitive price.



Total Security can solve all your home and business security needs. Our security systems include quality components, warranted for one full year parts and labor. Reliability and our dedication means you can rest well knowing the best is protecting your family or business. We have chosen to work with COPS Monitoring to handle our customers monitoring needs because they are the absolute leader in the market. COPS Monitoring primary station is located in Williamstown, NJ and is one of the largest and most advanced central stations in the industry.
Highlights and features
  • Alarm Monitoring, Business Security, Design, Home Security, Installation, Video Surveillance
Associations and certifications
  • National Burglar and Fire Alarm Association
Services
Surveillance
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Surveillance From a single camera to complex video systems with a wide range of security benefits. We install custom video cameras and recording systems. We use some of the newest technology with DVRs that continually record for several days, print images to paper or copy video movie clips to disc. Never replace tapes again.
Access Control
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Access Control Our access control systems range from standalone single door controllers to complex integrated systems with surveillance, burglar and fire alarms. Let our trained staff select the proper credentials and readers for your security needs.
Reviews (10)
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Jean Furbay
Mar 19, 2021
Terrible, Terrible customer service. Upgraded our system last year for $$7500 (after being with company for 20 years, it was time for the upgrade) and had to upgrade internet. Was told they would come back out to connect the system with upgraded router. NEVER returned my monthly phone call to find out why the system kept failing. Paid the very high annual fee ($3000) for monitoring but couldn't get a phone call returned ALL WINTER.

When we arrived this summer, they finally came out to fix the system, charged another $250. Doorbell still not working; they said they had to order parts. I've called each week to find out what is happening. Sometimes they will answer, sometimes not. Don't bother leaving a message for them, they won't call you back. Shawn, the manager, does not care if your home is being monitored, if the system gets a failure notice, or if you have questions about your account. In his mind the customer is NEVER right and he ALWAYS is, with no discussion. AWFUL to deal with. DO NOT USE THE GILFORD OFFICE!
Samantha MacDonald
May 19, 2020
Talked to a real person on the first ring, very polite, on time and the product itself is awesome!
Danielle C.
Apr 28, 2020
Prompt service when you call for a quote. Customer service is top notch from this crew. They are very clean and concerned with making sure you know how to use the system before they are finished with the job. I highly recommend total security.
Calyn Drew
Apr 20, 2020
Recently moved to the area and Jordan was able to answer all of my questions and made it such an easy process! Fantastic customer service!
Beth Drew
Mar 31, 2020
Kristy, Jordan, and Cas were all great to work with and made the process so easy. Im glad I made the call.
Oxford Chiropractic Health
Mar 03, 2020
The most trust worthy security company. They were always on time and very professional. Always cleaned up after they were done and went beyond expectations to make sure I was satisfied with the job done. The technician explained everything thoroughly to make sure I understood what was going on. I would recommend them to any business or any customer looking for a security system!
Oneterrible
Dec 08, 2019
Great company to work with from start to finish. Customer service is great and the quality of work from the technicians is on point.
Georgia Palmer
Nov 26, 2018
Just have to say that this business is top notch for customer service! I am not real "Tech savvy" so I have had to call several times. Sometimes it's with just a quick question, but each and every time I call, Kristy is extremely patient and walks me through the process. She is very knowledgeable and if she doesn't have the answer she will get it!

I have also had to have a tech out on 3 occasions (to add and more cameras) and Paul has been out every time. I can't tell you enough just how impressed I am with his knowledge, work ethic and customer service skills. He genuinely cares about the big picture. He is very conscience about his job while in your home. I am so glad that I am a total security customer!
A. Mulligan
Jun 02, 2018
Does not return phone calls. Super bad customer service. I am looking for a new company to work with in the security side of things. I like fims that get back to you in a reasonable timeframe.
Bill Trevor
Dec 21, 2015
Best in class service matched with top of the line technology makes Total Security your one stop shop for all home and business security needs.