Rated 1 / 5 from 3 reviews
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Wiley Systems Because we know every home is different, we will help you choose the perfect system for your home. You will receive top of the line equipment, trusted monitoring service around the clock, and exceptional customer service when you choose Wiley Systems. We design, install and maintain systems that integrate intrusion, fire, video surveillance and access control. We are dedicated to excellence to help assure you peace of mind. Wiley Systems provides the highest level of security and service to protect you and your loved ones.

Our 24 Hour / 365 Days a Year security monitoring service provides your home or business with a sense of security and protection. Our Award Winning Monitoring Experts work around the clock to ensure that every monitoring transmission is verified and handled with our established protocols and the appropriate urgency. The human element is also important for effective alarm system monitoring. Our security dispatch operators have extensive training both in-house and with the Central Station Alarm Association. The result is a staff of skilled professionals able to respond quickly to every situation. We thoroughly screen and train our dispatch operators for ability, honesty, and integrity.
Highlights and features
  • Access Control, Alarm Monitoring, Business Security, Design, Fire Alarms, Home Security, Installation, Video Surveillance
Services
Business Security
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Business Security As a business owner, you know that unexpected trouble can strike your company at any time. Whether you're the sole proprietor of a single location or you operate a chain of stores, chances are you have problems shared by every small business owner: theft, unexplained inventory shortages, shoplifting, fraud, etc. At any time, your business could be vulnerable to internal and external theft. We can help.
Access Control
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Access Control Prevent loss by limiting employee access to the key areas of your business - storage rooms, manager's office, and other sensitive areas. You decide when and where employees, vendors and customers can go. We'll do the rest. Our single or multi-door system employs reliable proximity cards or keyfobs. Your Wiley Systems consultant will help you select the right locking hardware. We'll also provide complete installation, training and ongoing service.
Reviews (3)
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E LaCivita
Jan 23, 2021
After having been a customer for 19 years I would never recommend this company for any reason. We've had tons of service issues with their equipment hardware in our home. It doesn't work. However the worst aspect of this company is their service after installation. The person that handles service is rude, arrogant, and driven to over-charge any which way he can.

We've had so many issues with this person over the years that we are disengaging with this company and we'd highly recommend that you find a different company to provide alarm services.
Dr. Richard Orlowski
May 18, 2018
Used service for many years with no problems until new ownership. No concept of customer service. Just arrogant and dishonest.
Dr. McDade
Feb 13, 2018
I used Wiley Systems for alarm monitoring for years without any problems, until I tried to cancel my service and then my nightmare started. I talked to three people on three different occasions trying to get my service cancelled. Each time I was told that they would take care of cancelling my service. Several months after Audio Advice had installed my new alarm system and set me up with a new alarm monitoring company, I received yet another call from Wiley Systems asking for payment over the phone because my service had not been cancelled.

I said I had cancelled my service months ago. I was then told that the Wiley Systems people that I had talked to mislead me and that to cancel my service I had to send an email with all my personal information to cancelrequest@alarmfundingassociates.com. Already feeling duped and very frustrated at this point in time, I reluctantly took time out of my busy schedule to send them the specific email that they asked for which contained lots of personal information that they should have already had.

The next day Wiley Systems called to tell me that I have a unpaid balance for monitoring over the time period that they could not possibly be monitoring my alarm because it was a totally new system being monitored by Security Central.