Business Details
50+ Years
experience
Emergency
services
Trusted Local Security Systems in Portland
Since 1952, Phillips Alarm has been a family-owned pillar of the Portland community, evolving from an electronics repair shop into a trusted provider of comprehensive security solutions. Our team of experienced technicians delivers personalized service, combining cutting-edge technology with local expertise to protect homes and businesses. We prioritize building lasting relationships through reliable installations, 24/7 monitoring, and responsive support, reflecting our core values of family, dependability, and excellence.As a fully licensed company, we ensure every system meets the highest quality standards while addressing the unique security needs of our clients in Portland and Southwest Washington. Our commitment to community extends beyond business, making us a company you can trust not just for our products, but for our values and dedication to customer care.
Services
Home Alarm Systems
Business Alarm Systems
24/7 Monitoring
Fire Monitoring
Video Surveillance
Access Control
Smart Home Security
Camera Systems
Emergency Response
Security Consultation
Details
- Year established: 1952
Highlights and features
- Family-owned business serving Portland for three generations
- Locally-based technicians with regional security expertise
- Fully licensed professionals for all installations and repairs
- Responsive support with emergency dispatch capabilities
- Proven commitment to quality through 70+ years of service
What people say
Prompt, professional, and reliable
Local and not a call center
Highly recommend
Great job installing system
Excellent customer service
Services
Home Alarm Systems
Our home alarm systems provide comprehensive protection against burglary, fire, and environmental threats. Using smart technology integration and wireless components like motion detectors and environmental sensors, our systems offer remote monitoring through mobile apps. Portland-based technicians ensure proper installation and maintenance for Pacific Northwest conditions.
Business Alarm Systems
Tailored alarm solutions safeguard commercial properties with 24/7 monitoring and advanced sensors. Systems include video surveillance integration, access control, and emergency dispatch coordination. Our local team provides scalable security for retail shops, offices, and multi-site operations across the Portland metro area.
24/7 Monitoring
Professional monitoring services ensure immediate response to security breaches, fire alerts, and environmental emergencies. Our central station operates around-the-clock with fast dispatch to emergency services when needed. Customers receive real-time notifications through mobile apps or traditional communication methods.
Video Surveillance
High-definition video monitoring solutions include indoor/outdoor cameras with night vision and cloud storage. Systems offer remote viewing, motion detection analytics, and integration with alarm systems. Our technicians install both standalone and comprehensive security packages for residential and commercial clients.
Access Control
Advanced access control systems secure commercial properties with keycard entry, biometric authentication, and remote management capabilities. Solutions integrate with overall security systems for centralized monitoring and real-time access adjustments across multiple business locations in Portland and Vancouver.
People
Casey Phillips
Owner
Third-generation owner with deep Portland roots, Casey maintains his father's commitment to personal service while driving innovation in security technology for residential and commercial clients.
Roberta Phillips
Owner
As co-owner, Roberta oversees operations with a focus on customer satisfaction, ensuring every service interaction reflects the family values established when the company began in 1952.
Matt Hanley
Operations Manager
Managing day-to-day operations since 2008, Matt ensures seamless service delivery across residential and commercial projects while maintaining high technical standards for the 70+ year-old company.
Jim Kaigh
Sales Manager
With 15+ years in security sales, Jim specializes in creating customized protection plans for Portland businesses while maintaining the personal service standards of this family-owned company.
Kaine Bella
Technician
Certified technician with expertise in installing and maintaining advanced security systems, providing hands-on support to both residential and commercial clients throughout the Portland area.
Questions
What home security options are available for Portland residents?
We offer customizable home security systems with alarm monitoring, smart home integration, and environmental sensors specifically designed for Portland's climate conditions.
How does your business security system work for commercial properties?
Our commercial systems combine alarm monitoring, video surveillance, and access control with 24/7 monitoring tailored to protect Portland businesses day and night.
Do you provide monitoring services for existing security systems?
Yes, we offer monitoring services for compatible systems and can help upgrade outdated equipment to integrate with modern security technology.
What areas do you serve in the Pacific Northwest?
We serve the greater Portland metropolitan area and Vancouver, Washington, with local technicians providing immediate on-site support when needed.
How quickly can you install a new security system?
Installation typically occurs within 5-7 business days, with emergency services available for urgent security needs in both residential and commercial settings.
Can I control my security system remotely?
Yes, all our systems include mobile app access for remote monitoring, arming/disarming, and real-time alerts through the Alarm.com platform integration.
Reviews (7)
Marcie Rivera
Oct 13, 2021
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We had used another alarm company before Phillips and they were terrible, they could never fix a problem we had since the beginning and I was getting calls in the middle of the night saying our alarm had gone offline. As soon as I contacted Phillips, the rep came out and gave me an estimate to replace the existing alarm and it was installed fast and professionally. We've had them for about three months and have not had a problem. If I have questions, I reach out and they are always available and ready to assist. I highly recommend them!
Bryan Potter
Aug 26, 2021
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We are very glad we went with Phillips. They fully understood our needs and provided us with a product and service that is easy to use and makes sense for our business. Their customer service and installation team were both personable and professional. Thank you Phillips team.
Brad R.
Mar 01, 2021
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Phillips alarm is a fantastic company that will take care of your residence or business. They are family owned and been around since 1952. The entire team will go the extra length to make sure both installation and service are exceptional.
Jennifer Blankl
Oct 06, 2020
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The Phillips Alarm team is incomparable in finding you the right security solution for your hone or business. Their commitment to outstanding customer service is proven time and time again and sets them apart from the others. I proudly and highly recommend Phillips Alarm!
Brian Juckeland
Apr 26, 2020
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Had an alarm system for 6.5 years and really had no feeling of localized security monitoring or service. Then one summer night I had a couple of prowlers walk through the yard and felt under-equipped. So I called Phillips and got a great consultation. Within no time I was switched to Phillips and got a new up-to-date panel, some additional sensors, and A LOT of great advice for strategizing with security and deterrents from the Phillips rep. PLUS I'm saving a little money over the previous service. The knowledgeable staff even helped me over the phone reconnect my zigbee keypad door lock for remote entry. A GREAT first impression.
Colleen Harris
Mar 11, 2020
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Phillips installed my new hi-tech security system in my business three years ago. I just had another camera added as we were having some issues being near a homeless camp. They do an amazing job! Dustin, our technician is a rock star! They are installing a new system in my beach house this Friday. I would highly recommend this company to anyone looking for security for their home or business. Incredibly professional and affordable!
Sonny B.
Oct 31, 2019
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Rip off charge way to much with bad work and bad service never usethem theres way better companies out thier
