Business Details
44 Years
experience
Emergency
services
Your Trusted Security Partner Since 1982
Since 1982, Alert Protective has established itself as a cornerstone of Midwest security, delivering tailored solutions for homes and businesses. Our approach combines decades of industry expertise with cutting-edge technology to create systems that anticipate threats and adapt to evolving needs. As a locally owned enterprise, we prioritize community impact through initiatives like the 3/50 Project, which strengthens independent businesses.Our credentials include Illinois licensing, BBB accreditation, and recognition through awards such as Angies List Super Service Award. With a focus on ownership over leasing, we provide transparent pricing and a one-year warrantyfour times the industry standardwhile maintaining 24/7 local support staffed entirely by Midwest-based professionals.
Services
Alarm Systems
Home Automation
Video Surveillance
Fire Alarms
Access Control
Central Station Monitoring
Security Camera Installation
Wireless Systems
Intercom Systems
Low Voltage Services
Details
- Year established: 1982
Highlights and features
- 100% Midwest-based employees ensure local expertise
- Custom solutions without one-size-fits-all systems
- 24/7 local monitoring with no offshore call centers
- One-year warranty on parts and labor included
- Supporter of independent businesses through the 3/50 Project
Associations and certifications
- State of Illinois
- Better Business Bureau
- Illinois Electronic Security Association
- National Burglar and Fire Alarm Association
What people say
Knowledgeable, pleasant, helpful
Works awesome
Seamless installation
Responsive customer service
Price competitive
Services
Alarm Systems
Our alarm systems provide comprehensive protection through customized installations tailored to residential and commercial properties. Using advanced intrusion detection technology integrated with central station monitoring, we offer both wired and wireless options. Clients benefit from local technician support, system ownership without long-term contracts, and a one-year warranty covering parts and labor.
Video Surveillance
Professional video surveillance solutions combine high-resolution imaging with smart analytics for proactive threat prevention. Systems integrate seamlessly with existing security infrastructure while offering remote management capabilities through mobile apps. Technicians ensure optimal camera placement for complete property coverage during installations that prioritize minimal disruption to daily operations.
Home Automation
Home automation services integrate security systems with smart technology for centralized control of alarms, lighting, and environmental systems. Certified technicians specialize in Control4 platforms and other industry-leading solutions that enhance convenience while maintaining robust security protocols. All installations include personalized training for seamless user adoption.
Fire Alarms
Commercial fire alarm systems meet strict UL standards with interconnected smoke detectors, heat sensors, and emergency notification devices. Regular maintenance programs ensure code compliance while system designs account for building-specific occupancy requirements. Technicians provide documentation for insurance and regulatory purposes during semi-annual inspections.
Central Monitoring
24/7 central monitoring services utilize three UL-approved facilities with automated failover capabilities during emergencies. Operators receive real-time alerts from security systems and coordinate verified responses with local authorities. Subscribers access account management portals to review system status updates and modify user permissions as business needs evolve.
People
Charles "Chuck" Mishoulam
Founder
Founded Alert Protective in 1982 starting with a single Chinese restaurant account. Grew the business to 10,000+ Midwest clients while maintaining hands-on leadership until his passing in 2021. Known for integrity-driven business practices and community advocacy through the 3/50 Project.
Gustavo
Senior Technician
Award-winning technician praised for exceptional problem-solving and customer focus. Handles complex installations and service calls with attention to both technical precision and client education. Frequently requested by commercial clients for after-hours support and inspector coordination.
Questions
What areas do you service?
We service all of Chicagoland and extend coverage to Wisconsin, Indiana, and Michigan, specializing in both urban and suburban security solutions.
Can you monitor existing systems?
Yes, we monitor and service nearly any make or model of existing alarm system without requiring equipment replacement.
Do you offer long-term contracts?
We prioritize ownership over leasing with no mandatory long-term agreements for system purchases or monitoring services.
What warranty do systems include?
All installations include a comprehensive one-year warranty covering parts and labor—four times the standard industry offering.
Are technicians local?
Yes, 100% of our technicians are based in the Chicago area with full knowledge of local building codes and regulations.
How does monitoring work?
Our UL-approved monitoring centers respond to alerts within seconds and verify emergencies before dispatching authorities, minimizing false alarm penalties.
Videos
Reviews (5)
Sharon Carney
Oct 30, 2021
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I really appreciate them explaining to me todayou're still explaining to me today oh you know I brought my cameras a few Days ago I had to come into the office and get clarity on how to use and what's going on this is happy and I'm OK very happy
Patricia D.
Oct 08, 2021
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Used Alert Protective Services to replace my existing security camera system. Excellent sales and installation. No hard pressure sales, truly consulted with me on how I should set up my new system. The installers arrived on time, were professional, and knew exactly what I wanted in terms of placement.
Matthew Herbst
Jul 27, 2021
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Alert has a great alarm system, but what really makes them shine is their communication and customer service attitude. As a former customer of ADT, after making the switch to Alert it was much easier to get assistance. The difference was night and day. Would recommend.
Erica H.
Jun 28, 2021
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I highly recommend Alert Protective Services-we've been with Alert for 6 years and have always been impressed by their customer service. A year ago we had our basement refinished, and Alert came before and after the project, giving us extra time and attention, to ensure we had the right products to meet our new needs. Whenever we've accidentally set off our own alarm, Alert is always on it and reaches out to us immediately. We feel an extra sense of security knowing we have Alert.
Sharon Halperin
Jun 26, 2021
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We've been using Alert for many years through several moves. Very happy with their service, employees and responsiveness. Everyone I've dealt with at Alert is knowledgeable, pleasant, and helpful. I recommend Alert Protective without reservation!
